
SEDH
Platform for cooperative event management across the rescue chain
In pre-hospital events – up to events involving multiple victims – every second can count to protect people, animals, property and the environment.
Efficient data exchange between the different links of the rescue chain and among the involved response organisations – volunteer, militia and professional rescue organisations – is essential. Regardless of whether they operate on land, in the air or on water.
The Swiss Emergency Data Hub (SEDH) enables both small and large organisations within the rescue chain to efficiently capture, distribute and receive information on events, emergency vehicles and patients.
Mission data
Alerting and mission data can be transmitted electronically and without delay from 144 operations centres and other operations centres to small and large rescue organisations – and vice versa.
Emergency vehicle data
Data such as the position and status of emergency vehicles can be shared on the scene, without delay and simultaneously, with all authorized recipients in order to create a single, shared situational awareness view.
Cooperation during events
Requests for support and emergency vehicles can be submitted at any level of an event by small and large rescue organisations, enabling cross-organisational cooperation.

Swiss Emergency Data Hub
The Swiss Emergency Data Hub (SEDH) is a highly available, flexibly scalable data exchange platform with end-to-end encryption, operated in Switzerland.
Its objective is to enable the real-time exchange of mission-relevant information according to predefined and configurable rules.
Ownership of the generated data and dispatch management decisions remain at all times with the rescue organisation that provides the respective response forces.

Where can SEDH help?

Real-time data for all types of response forces
Emergency vehicle data such as position and status can be distributed on the scene without delay – even for a large number of response forces – simultaneously to all authorized recipients, creating a single, shared situational awareness view.

Transfer of a mission to other rescue organisations
Mission data can be transferred both to other operations centres and to small and large rescue organisations, according to configurable rules defined by the involved organisations.

Inter-organisational rescue missions
The flexible and scalable sharing of mission data and emergency vehicle data enables the organisations involved in a mission to manage it across organisational and regional boundaries, based on a common situational awareness view with real-time data exchange.

Requesting emergency vehicles by all response forces
All response forces involved in a mission, if authorized, can request generic or specific emergency vehicles. The request can be made via an operations centre or directly to the respective rescue organisation, depending on the configuration.

Flexible adaptation to dispatch management structures
Which organisations can see other organisations’ data, which data is visible and whether requesting their emergency vehicles is permitted can be defined by authorized administrators. Settings are configured with the consent of the involved organisations.

